Orders placed on atelierlavieapothicaire.ca delivered outside Canada will be billed without Canadian taxes and may be subject to taxes, customs clearance fees and other fees imposed by the country where the package is delivered to. These taxes and other related fees are the sole responsibility of the customer and atelier la vie apothicaire will not be held accountable.

In the event of non-payment of the fees mentioned above, the parcel will be returned to the sender (atelier la vie apothicaire). This will be at the client’s expense.

According to this event the customer may request a refund for goods not received by contacting info@atelierlavieapothicaire.com and mentioning the order number as a reference.

HOWEVER the costs granted for goods returned to the sender (atelier la vie apothicaire) including applicable taxes, shipping costs, customs clearance and other charges imposed by Canada will be deducted from customers entitled refund.

The customer accepts the terms and conditions of sale when the payment of his order is approved.